FAQ

What is your refund policy?

If your bag is damaged or doesn't look like what you've ordered, contact us, send the bag back within 30 days and we’ll issue you a full refund.

Do you ship to my country?

Yes. We ship globally.

How much does shipping cost?

Nothing. We ship for free to everywhere.

I made a mistake in my shipping address — is it too late to change it?

Probably not. Contact us.

How long will it take to get my order?

Depending on your location, usually between 2 and 4 weeks.

What are my payment options?

You can checkout using PayPal, Apple Pay or pay with American Express, Visa or Mastercard through the secure service Stripe.

How safe is it to order online? 

We only use the safest payment processing services on the web. If you have any security questions or concerns please check out our payment processors security measures.

Where are the products manufactured? 

All products are made in and shipped from China.