Shipping

SHIPPING

SO HOW DOES OUR SHIPPING WORK?

The Eco-Friendly Store works with manufacturers and artisans across the world to source the best products at the prices that suit you. 

This results in all our orders being shipped to you from across the world - from Thailand and China to Morocco. However we do ensure we can track most our orders for your extra piece of mind.

Yet because your products are coming from so far away they often take  3-4 weeks to arrive. So no worrying if the product doesn't arrive the next day! Most of the time our product will arrive a lot quicker, but we want you to be aware this is out of our control!

We work with different suppliers, so please don't be alarmed if you ordered multiple products and they don't all arrive at the same time.

To keep our prices low, we work with a Chinese shipping company. However this means that shipping times can get long for some countries and there's not always a tracking code available. Because of this we give these countries the option to pay for shipping. We then use a different (more expensive) shipping company for your order, that will make sure that shipping is better and faster than the free shipping option. If your country is on the list below, you can consider using the better/faster shipping option.

  • Norway
  • Italy
  • Israel
  • Canada
  • Ukraine
  • Poland
  • Australia
  • Germany
  • Austria
  • Switzerland

This does mean we ship worldwide, so you can shop with us wherever you are.